Support






We’d Love To Hear From You

Need to ask us a question about our themes? Go right ahead and fill in the form on the left. We’re all ears.

Twitter: Tweet us @craftycart

Frequently Asked Questions

You can email the developer of the theme directly by filling out the form on this page. If you’re having trouble getting setup, we’ll do our best to answer your queries as soon as possible. Our team is based in the UK (GMT) so please be aware of any time difference. Support covers getting setup, trouble using any features, and bug fixes. Regretfully we cannot provide support for modifications or 3rd party plugins.

Please check your Junk mail or Spam folder if you didn’t find it in your main Inbox. A link to download your files will be automatically sent as soon as payment clears, and normally you will receive an email within a few minutes.

Yes! All of our themes support translation into any language you need.